PRO Automated IVR Outsourcing

PRO Automated IVR outsourcing service is based on Asterisk, the world’s most widely adopted open source communications platform:

  • Deployed in over 170 countries.

  • 2 Million downloads annually.

  • On more than 1 Million servers worldwide.

  • Approximately 1.3 million new endpoints each year.

  • 86,000 registered community members.

PRO Automated IVR Outsourcing Features:

  • Provide automated services without any intervention from your agents, through integration with your applications.
  • Web based live monitor for the phone lines.
  • Reports and charts for IVR activities.
  • Arabic & English Text to Speech.

Benefits:

  • Minimize your operation costs by enabling automated services through IVR.
  • Keep your enterprise available 24/7 through the IVR automated services.  Moreover, the automated services enable you to serve your customers in a better way at the call center rush hours.

Case Studies:

  • Automated Medical Insurance System for “Active for Medical Services”.
  • Automated Warranty Activation System for Chloride Egypt.